Evaluations from others
Your main objective as a workplace trainer is to provide training that meets the learners' needs as well as the company's requirements. To establish whether you're achieving these goals, you need to get feedback from both parties on the effectiveness of your training.
Formal feedback from learners generally comes via a 'participant evaluation form'. These forms are often handed out at the end of the training session, although sometimes they're sent out by the RTO or employer after the event.
Feedback from the participants' supervisors or company management is also very important. You need to know whether your training is hitting the mark and making a real difference to the participants' performance at work. The employer will be able to tell you whether there has been a tangible difference in productivity, or improvements in the quality of work. Your consultations can range from informal discussions with supervisors to formal meetings with management.
Reflecting on the feedback you receive, and analysing other people's perceptions of your training style and the outcomes you achieve, is an essential part of discovering where your strengths and weaknesses lie as a trainer. It also helps you to decide which areas you need to address as the highest priority when you're looking at your own professional development.
On the following page is an example of a participant evaluation form that you could hand out at the end of a course.